Users

Users area

../_images/users-dashboard.png

The users dashboard can be displayed in two different types of views:

  • Card view:
../_images/users-dashboard-cardview.png
  • List view
../_images/users-dashboard-listview.png

An user can have one of the following statuses:

  • active (marked with green)
  • inactive (marked with red)

You can filter them by:

  • Date joined
  • Last login
  • Is active
  • Is reseller
  • Is staff
  • Is superuser
  • User group

You can also sort the clients by:

  • Last login
  • Sign-up date
  • Username
  • Email

To perform actions on an user, you just need to mouseover the desired user (both on card view and on list view) To see a detailed page about the user, click on his name.

../_images/user-mouseover.png

Actions

../_images/user-actions.png

Edit user

Clicking the edit user button (1) will display the following model

../_images/edit-user.png

Impersonate user

Clicking the impersonate user button (2) will redirect you to the impersonation page

Delete user

Clicking the delete user button (3) will display a dialog where you can confirm the delete action

User details page

When clicking on the user card, you’ll get redirected to a page with detailed information about the user

../_images/user-detail.png
  • Overview

Here you can see the user’s details such as first name, last name, username, email address, user ID, last login and join date.

../_images/users-overview.png
  • Clients

Here you can see a list of clients associated with this user. Clicking on the assigned client will redirect you to the clientDetails.

../_images/users-clients.png
  • User groups

Here you will be able to manage the user’s group. You can add the user to a group or to remove the association to the group.

../_images/users-add-user-to-group.png
  • Tickets

Here you will be able to see what tickets are associated to the user. Clicking on a ticket will redirect you to the desired ticket.

../_images/users-tickets.png