Staff / Billing / Alerts¶
Alerts functionality¶
Alerts can be defined by staff or enduser to notify users of high usage on a service or a rule. See Billing alerts for more details.
List view¶
The Billing > Alerts page lists all alerts defined by staff users.
Alerts can be filtered by Created at, and sorted by Created at, Name and Type.
Add / edit alert¶
The following fields are available on the the add / edit alert form.
The Name field defines the alert name.
The Amount field defines the amount in default currency that needs to be reached for an alert to be triggered.
The Type field will allow the user to select the alert type Pricing rule or Service usage.
The Message template field will allow the user to select a message template that will be used for alert notification if custom message templates are defined.
The Client field allows selecting the client this alert will apply to. If this is left empty the alert will apply for all clients. If an user is selected and this is empty it will apply to all clients assigned to that user.
The User field allows selecting the user for which this alert will apply. If this is left empty the alert will apply for all users. If a client is selected and this is empty it will apply to all users assigned to that client.
The Rule field allows selecting the rule this alert will apply for. This field is available only for Rule usage alerts.
Alert details¶
From the alert list page, you can go to the alert details page by clicking the alert card / row.
Overview tab¶
The alert details page, overview tab, shows various information about the alert. You can see the users and clients this alert is applied to, the type for alert …
Audit log tab¶
The alert details page, audit log tab, shows activity log entries related to the alert. Here you can see when was the alert created/edited and by who.