Staff / Clients & Users / Users¶
The users dashboard can be displayed in two different types of views:
An user can have one of the following statuses:
active (marked with green)
inactive (marked with red)
You can filter them by:
You can also sort the clients by:
To perform actions on an user, you just need to mouseover the desired user (both on card view and on list view) To see a detailed page about the user, click on his name.
Clicking the Edit user button (1) will display the following model
Clicking the Impersonate user button (2) will redirect you to the impersonation page
Clicking the Delete user button (3) will display a dialog where you can confirm the delete action
User details page¶
When clicking on the user card, you’ll get redirected to a page with detailed information about the user
Here you can see the user’s details such as first name, last name, username, email address, user ID, last login and join date.
Here you can see a list of clients associated with this user. Clicking on the assigned client will redirect you to the client details.
Here you will be able to manage the user’s group. You can add the user to a group or to remove the association to the group.
Here you will be able to see what tickets are associated to the user. Clicking on a ticket will redirect you to thedesired ticket.