Fleio 2022.10.0 is now available in beta and you can test it in your staging environment, since this is not recommended for production.

You can read more about our release model here.

Pinned support tickets

In the 2022.10 release we have worked on improving the ticketing system, and we added the option to pin tickets:

A staff user will now be able to pin tickets, so they have a better overview on the tickets view. The pined tickets can be expanded (as in the picture from above), or collapsed:

Also, as a staff user, you will also be able to see what tickets are pinned by other staff members.

Note that with the 2022.10 release we also removed the card view, as we didn’t find it fit for a ticketing system.

Instance shelving and unshelving feature

With the latest release we also added the option to shelve or unshelve instances. By having an instance shelved, it will no longer consume resources (ram, cpu) on the nova compute node.

Note that you can also shelve a whole OpenStack service, if you no longer have use for the instances in your project, but you don’t want to delete them either:

The option can be found both in the enduser panel and in the staff users panel, on the OpenStack service details.

With this feature, we also added two new statuses in the OpenStack pricing rule: shelved and shelved_offloaded

When an instance is shelved, depending on your OpenStack configuration, it should end up in the shelved_offloaded status. If you want to have different prices for the shelved instances, we would recommend to apply filters for these statuses.

New fleio commands

In 2022.10 release we also worked on improving the fleio CLI experience, and we have added several fleio commands which will ease out the management of your installation. The new commands are the following:

  • fleio stop
  • fleio backup
  • fleio restore

Note that after upgrading to 2022.10 release, the fleio_utils container will be permanently running, instead of being recreated on each fleio command. This should drastically reduce the timerun of fleio commands.

Also, starting with the 2022.11 release (or 2022.10.1 if you upgrade to 2022.10.0 first), fleio will automatically backup your database before each upgrade.

Keep in mind that in order to upgrade Fleio to the latest version you need to follow this guide.

We’ll talk about some of the other features in the stable release, 2022.10.0, which should be out in about one week.

In the meanwhile, see a complete list of changes in the 2022.010.0 changelog.